FAQs

General Information

We are a husband and wife team - from Mexico and the United States. Together, we source and share all of the items in our store and ship them from the United States. Our goal is to share the beauty of Mexico far and wide. 

Returns & Refunds

In general, we do not accept returns. We are a small, family-run business and we do not have the capacity to handle large quantities of returns. However, if you experience any issues with your order, please reach out to us via email (hi at thelittlepueblo.com) , so that we can help you resolve it.  

Delivery

We ship items as quickly as possible (within 1-2 business days). We ship using a variety of carriers depending on item type and shipment destination. 

Sizing

We do our best to provide accurate measurements of all of our items. Handmade items are typically one size and may not follow normal sizing. 

Our t-shirts are made from a stretchy polyester blend. They are Mexican sizes, so you should check the measurements. They are fitted and some people find that they run small. If you are between sizes, we suggest that you size up.  

Sourcing

Our handmade items are purchased directly from the artisans in Mexico. Currently, we carry items from Oaxaca, Chiapas, and Guerrero. We believe in paying fair prices, so that artisans can grow their own businesses and have economic stability. 

Care / Washing of Items

Any handmade item should be washed by hand and hung to dry. T-Shirts are machine washable on cold and can be dried on low or hung to dry.